The State Government is running more information sessions in Orbost to support households and businesses affected by Solstice Energy’s natural gas network closure this year.
The drop-in sessions are designed to help the community understand their options — whether that’s upgrading to energy efficient electric appliances or converting to bottled gas (LPG).
Solstice customers will learn how to access Victorian Government discounts and rebates to install energy- efficient electric appliances, and about other supports available.
Sessions will be held at:
– Orbost Club Hotel, 63 Nicholson Street on Thursday, February 5, 3-6pm
The Department of Energy, Environment and Climate Action (DEECA)’s team can also advise customers wanting to convert to LPG.
Impacted households and businesses in Orbost should be assessing their options now to confirm their decision with Solstice Energy by March 1, 2026.
Solstice has let its customers know what they need to do by when and will also soon run information sessions.
“We understand Solstice Energy’s decision to close their compressed natural gas network this year has created uncertainty for local households and businesses,” a DEECA spokesperson said.
“Our priority is to support people to make a smooth and affordable transition, and to act fast – within the important timelines Solstice Energy has shared with its customers in each town.
“Our team will be around to help residents understand their options and access the right discounts or rebates to reduce costs.”
Customers switching to electric from gas can save hundreds of dollars through the Victorian Energy Upgrades (VEU) program, which offers discounts on efficient electric products such as reverse-cycle heating and cooling systems, induction cooktops and heat pump hot water systems.
For example, with a VEU discount and Solar Homes program rebate, upfront costs can be reduced by up to $2030 for an eligible locally made hot water system, or up to $1630 for other eligible systems.
Switching from gas to an efficient electric hot water system can save households around $400 a year on energy bills.
Upfront discounts of up to $1610 are also available to replace a gas heater, and up to $5530 to replace a gas ducted heating system.
These upgrades can help households save between $460 and $1140 a year on running costs.
For all DEECA information session details, visit www.energy.vic.gov.au/solsticesupport.
