Country train travellers in Victoria are being forced to stand for up to four hours despite booking seats, with some describing “cattle class” conditions when services run at reduced capacity.
Gippsland East MP, Tim Bull, said the problem occurs when a six-carriage train is suddenly cut to three (there are three carriages per set) at the last minute, leaving many without seats and creating unnecessary tension on board.
This usually occurs due to maintenance or safety issues and there is not the rolling stock to cover the removal of a set.
“Elderly residents, people with disabilities, and mothers with babies have been left to stand for the entire four-hour trip on a crammed service between Bairnsdale and Melbourne, while some passengers take seats others have pre-booked,” Mr Bull said.
“Conductors do not have the power to make passengers move from reserved seats, leaving travellers to sort it out themselves. When capacity changes at the last minute, the system is thrown into chaos. Protective Services Officers (PSOs) should be available to ensure that those who need a booked seat actually get one.
“The Minister’s for Public and Active Transport, Gabrielle Williams’ response to my concerns was to say it is ‘safe to stand’ for the entire journey.
“While standing may be tolerable on a short metro trip, forcing families, elderly residents, and commuters to stand for hours is not acceptable.
“One option I would like the government to consider, is for services when capacity is reduced from six carriages to three, put protective services officers (PSO’s) on those trains to ensure people are doing the right thing.”
Mr Bull has also requested an additional morning coach service to link to the 9.22 am train from Sale, a simple solution to the lack of a mid-morning service, but this request was rejected with no reason provided.
